Manage FAQs

What is Cardx.Digital?

Cardx.Digital is a professional digital business card platform that lets you create, customise, and share stunning interactive business cards online. You can share your card via a unique link, QR code, or NFC — no physical card printing required.

Do I need to install an app to use Cardx.Digital?

No. Cardx.Digital works entirely in your web browser. Your visitors don't need to download or install anything to view your card — it works on any smartphone, tablet, or computer.

Is there a free trial available?

Yes! We offer a free trial period so you can explore all features before committing to a paid plan. No credit card is required to start your trial.

How many digital cards can I create?

This depends on your subscription plan. Individual plans typically allow 1 card, Multi-card plans allow several, and Corporate plans can accommodate entire teams. Check the Billing page for exact limits per plan.

Can I create a card for someone else (e.g. an employee)?

Yes, under a Corporate or Multi-card plan you can create and manage cards on behalf of team members. Each card can be individually customised while maintaining your brand standards.

Can I have multiple cards on one account?

Yes, depending on your plan. Multi-card and Corporate plan holders can create and manage multiple business cards from a single account dashboard.

Can I edit my card after publishing it?

Absolutely! You can edit your card at any time. Changes take effect immediately — your existing shared link will always reflect the latest version of your card.

What information can I include on my card?

You can include: name, title, company, bio, profile photo, cover image, voice greeting, multiple phone numbers and emails, website links, social media profiles, messaging app links (WhatsApp, Telegram, etc.), payment links, services, photo gallery, YouTube video, and a custom iframe embed.

Can I customise the URL of my card?

Yes! You can set a unique username for your card so your URL looks like: cardx.digital/Card?u=yourname — making it easy to remember and share.

What templates are available?

We offer a growing library of professionally designed templates across categories: Professional, Creative, Minimal, Corporate, and Luxury. Templates are fully customisable after selection.

Can I customise the colours and fonts?

Yes, fully. You can choose any colour for buttons, text, backgrounds, and gradients. Fonts can be selected from our list or you can provide a custom Google Font URL or upload your own font file.

What background options are available?

You can set both the page background (area around your card) and the card background independently. Options include: Solid colour, Gradient (with direction control), Static image upload, and Animated GIF upload.

Can I use an animated GIF as my background?

Yes! Select 'Animated GIF' as the background type and upload your .gif file. Note: AI image generation only produces static images — for animated GIFs, you'll need to upload your own file or find one from a site like Giphy.com.

What profile photo shapes are available?

You can choose from three profile photo shapes: Round (circular), Square (with rounded corners), and Transparent (no background on the photo).

What cover image styles are available?

We offer 9 cover styles: No cover, Straight banner, Diagonal right, Diagonal left, Wave effect, Half moon, Gradient fade, Vertical left side, and Vertical right side. Height and width are also adjustable.

Can I use an AI to design my card?

Yes! The AI Design Assistant analyses your industry and preferences to suggest complete design themes including colours, fonts, backgrounds, and layout. You can also use the AI image generator to create custom backgrounds with a text prompt.

Can I add a voice greeting to my card?

Yes! You can record or upload an audio file as a voice greeting. Visitors can play it directly from your card — a great personal touch for sales professionals.

Can I add a QR code to my card?

Yes, every card automatically gets a downloadable QR code. You can customise the QR code colours and add a logo or text overlay in the centre. The QR code links directly to your card.

How do I share my digital business card?

You can share your card in multiple ways: copy the unique link, download and share the QR code, share directly to WhatsApp, email your link, or tap via NFC if you have an NFC-enabled physical card.

Can people save my contact to their phone?

Yes! Your card includes a 'Save Contact' button that generates a VCF (vCard) file. Visitors can tap it to instantly save your full contact details to their phone's address book.

Does the card work on all devices?

Yes, your card is fully responsive and works on all modern smartphones, tablets, and computers — regardless of the operating system or browser being used.

Can I add my card link to my email signature?

Absolutely — and we highly recommend it! Simply copy your card URL and paste it into your email signature. You can also include your QR code image in your signature.

What analytics data can I see?

You can track: total views, unique visitors, QR code scans, button clicks (calls, emails, social, payment, website), visitor countries and cities, device types, browsers, operating systems, and referrer sources.

Can I see who viewed my card?

You can see aggregated analytics including location, device, and referrer data. For privacy reasons, individual visitor identities are not revealed unless they submit your lead capture form.

What is lead capture?

Lead capture is an optional form on your card that lets visitors submit their own contact details. This is perfect for networking events, sales professionals, and anyone who wants to grow their contact list.

Can I receive messages from card visitors?

Yes! Enable the messaging feature in your card settings. Visitors can send you a message directly from your card, and you'll receive it in your Message Vault inbox.

What are AI insights?

The AI Insights feature analyses your card's analytics and provides personalised recommendations to improve engagement — such as optimising your sharing strategy, improving content, or boosting weak areas.

What subscription plans are available?

We offer Individual, Multi-card, and Corporate plans billed annually. Each tier unlocks more cards, analytics depth, team features, and premium support. Visit the Billing page to compare current plans and pricing.

How does billing work?

Subscriptions are billed annually. You pay once per year and get full access for 365 days. We accept Stripe (card payments), PayPal, and Bank Transfer.

Can I get a refund?

Please contact our support team within 14 days of purchase if you're unhappy with your subscription. Refunds are assessed on a case-by-case basis in line with our Terms of Service.

Are there any promo codes or discounts?

Yes! We occasionally offer promo codes for discounts. You can enter a promo code during checkout in the payment modal. Keep an eye on our social channels for promotions.

Is there a referral programme?

Yes! You can earn rewards by referring friends and colleagues to Cardx.Digital. Check your Dashboard for your personal referral link and to track your rewards.

Can I pay by bank transfer?

Yes. Bank transfer is available as a payment method. After submitting your bank transfer, it requires admin approval before your subscription is activated. You'll be notified once approved.

Will I get an invoice?

Yes, invoices are automatically generated for every payment and are available to download from your Billing page in PDF format.

What happens when my subscription expires?

You will receive email reminders at 30, 10, and 5 days before expiry. After expiry, your cards will become inactive until you renew. Your data is retained and reactivated once you subscribe again.

What is a Corporate account?

A Corporate account lets a company manage multiple team members' digital business cards from one admin account. You can enforce brand colours and templates, manage all cards centrally, and add or remove team members.

Can I lock templates for my team?

Yes. Corporate admins can specify which templates team members are allowed to use and enforce brand colours — ensuring all staff cards are on-brand.

How do I add team members to a Corporate account?

From the Corporate admin panel, you can invite team members by email. They'll receive an invitation to join and their card will be provisioned automatically.

Can corporate members edit their own cards?

Yes, within the branding limits you set as admin. Staff members can personalise their info and photo while corporate design standards are maintained.

What is the blue tick verification badge?

The blue tick is a verified business badge displayed on your card. It signals to visitors that your business identity has been confirmed by the Cardx.Digital team — building trust and credibility.

How do I apply for verification?

Go to the 'Get Verified' page in your dashboard. Submit your business name, business type, and a proof document (e.g. registration certificate). Our team will review and approve within 1–3 business days.

Can I add services and prices to my card?

Yes! The Services section lets you list what you offer with a name, description, price, currency, icon, image, and a buying/booking link. It's ideal for freelancers, consultants, and small businesses.

Can I add a photo gallery to my card?

Yes. You can upload up to 10 photos to your card's gallery. You can also add a link to an external full photo gallery (e.g. Google Photos, Behance, portfolio site).

Can I embed a YouTube video on my card?

Yes! Add a YouTube URL in the Media section and it will be displayed as an embedded video player directly on your card.

Can I add payment links (PayPal, Revolut, etc.)?

Yes. You can add multiple payment links (PayPal.me, Revolut, Stripe, etc.) with custom labels. Visitors can tap to pay you directly from your card.

Is my card data secure?

Yes. All data is encrypted in transit and at rest. We are GDPR compliant and never sell your personal data to third parties. You have full control over what information is visible on your card.

Can I delete my account and data?

Yes. Contact our support team to request a full account and data deletion. All your data will be permanently removed in accordance with GDPR regulations.

What browsers are supported?

Cardx.Digital supports all modern browsers including Chrome, Firefox, Safari, Edge, and Opera — on both desktop and mobile. We recommend keeping your browser updated for the best experience.

Can I use a custom domain for my card?

Custom domain support is available on selected plans. This allows your card to be accessible at your own domain (e.g. card.yourbusiness.com) instead of the default cardx.digital URL.

How do I contact support if I have a problem?

You can contact us through the Support page in your dashboard to open a support ticket. Our team typically responds within 24 hours on business days. For urgent issues, please mark your ticket as 'Urgent'.